1. Overview
At Köstebek Teknoloji, we prioritize the security and privacy of your data. This Data Security & Privacy Policy outlines our commitment to safeguarding your information while using Budget Management for Jira (Cloud) uses the Amazon Web Services (AWS) to process all functions serviced by the add-on. The Budget Management for Jira (Cloud) hosted service runs on the AWS platform. Budget Management for Jira (Cloud) does store customer data for a period of up to 1 year. However, Budget Management for Jira (Cloud) stores technical logs for a period of up to 14 days. Each web request, from and to Jira Cloud, is authenticated and authorized before access is allowed, and all communication is secured through SSL (https).
2. Data Storage and Facilities
Budget Management for Jira (Cloud) hosted service uses AWS components and infrastructure for data processing and Loggly for log management and storage.
2.1 Data Retention
Kostebek Teknoloji offers a functionality allowing you to establish your own data retention policy. If no preference is chosen, your data will be retained for an indefinite period while you remain our customer. Should you decide to discontinue our service, your data will be transferred to a secure storage archive one month after your departure, effectively removing it from the production database. As part of our commitment to avoiding prolonged storage of unnecessary data, information in the archive is deleted one year after leaving our service. If you return to Kostebek Teknoloji within one year, your archived data will be restored to its original state; otherwise, the data will be permanently erased from the archive as well.
3. Stored Confluence data
Köstebek Technology does not store any customer data.
4. People and Access
Köstebek Technology support and monitoring teams access technical logs only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized Köstebek Technology employees and consultants have access to logs. Customers are responsible for maintaining the security of their own login information.
5. Backups
Customer data is backed up three times per day, and is encrypted following industry standards. Backup lifetime is three months.
, a Forge-developed application within the Atlassian ecosystem.
2. Data Storage and Processing
Budget Management for Jira operates exclusively within the Atlassian system, utilizing Forge hosted storage for data processing. No external data storage or processing is involved, ensuring that all user data, usage information, and device details are securely managed within the Atlassian environment.
3. Data Residency
To address customer data residency needs, Budget Management for Jira integrates data residency support for Forge hosted storage. This functionality ensures that in-scope End-User Data is stored securely within specified regions, providing users with control and compliance.
4. Data Security Measures
We employ industry-standard security measures to protect your data within Budget Management for Jira. These measures include encryption protocols, access controls, and regular security assessments to identify and address potential vulnerabilities.
5. Access Controls and Authentication
Access to Budget Management for Jira is restricted to authorized personnel only. User authentication is managed securely through the Atlassian system, and Köstebek Teknoloji's support and monitoring teams do not have access to technical logs or customer login information.
6. Data Retention
Budget Management for Jira follows Atlassian's data retention policies. We do not retain any customer data within the application, ensuring that your data remains securely within the Atlassian platform.
7. User Consent and Transparency
By using Budget Management for Jira, users implicitly agree to the terms outlined in this Data Security & Privacy Policy. Any changes to the policy will be communicated transparently, and users will be informed through the Atlassian environment.
8. Data Residency Choices
Users who choose to store data in Forge hosted storage within Budget Management for Jira are committing to data residency in the current and future supported regions. Once data residency is active, it cannot be removed, underlining the importance of informed choices.
9. Compliance and Regulatory Obligations
Budget Management for Jira aims to help users meet regulatory obligations related to data localization and transport. Data residency support ensures that your organization can align with regulatory requirements, providing a secure and compliant environment.
10. Reference Link
For additional information on Forge data residency and security practices, please refer to the https://developer.atlassian.com/platform/forge/changelog/#CHANGE-1302.
11. Contact Information
For any questions or concerns related to data security and privacy, please contact us at compliance@kostebekteknoloji.com
12. Updates to the Policy
This Data Security & Privacy Policy may be updated periodically to reflect changes in technology, regulations, or our business practices. Users will be notified of any significant updates through the Atlassian environment.
13. Agreement
By using Budget Management for Jira, users acknowledge and agree to the terms outlined in this Data Security & Privacy Policy. Your trust is paramount, and we are committed to ensuring the confidentiality, integrity, and availability of your data within Budget Management for Jira.