1. Overview
Budget Management for Jira (Cloud) uses the Amazon Web Services (AWS) to process all functions serviced by the add-on. The Budget Management for Jira (Cloud) hosted service runs on the AWS platform. Budget Management for Jira (Cloud) does store customer data for a period of up to 1 year. However, Budget Management for Jira (Cloud) stores technical logs for a period of up to 14 days. Each web request, from and to Jira Cloud, is authenticated and authorized before access is allowed, and all communication is secured through SSL (https).
2. Data Storage and Facilities
Budget Management for Jira (Cloud) hosted service uses AWS components and infrastructure for data processing and Loggly for log management and storage.
3. Stored Confluence data
Köstebek Technology does not store any customer data.
4. People and Access
Köstebek Technology support and monitoring teams access technical logs only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized Köstebek Technology employees and consultants have access to logs. Customers are responsible for maintaining the security of their own login information.
5. Backups
Customer data is backed up three times per day, and is encrypted following industry standards. Backup lifetime is three months.