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Support Channels
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You can request support by submitting a ticket through our support service desk (registration required)
email to support@kostebekteknoloji.com
We currently do not provide phone support.
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Answering questions about product functionality.
Investigating problems using our products. When a defect is identified, we will usually schedule a fix for the next release of our product.
Investigating complex cases that involves our product and Atlassian product, based on Atlassian's support JIRA.
Suggesting workarounds and configuration changes where applicable.
Collecting feedback and recording feature requests. (Please note that we offer no guarantee that a feature request will ever be implemented.)
Our support does not include the following:
Phone support
Product Training
Help with programming (e.g. Groovy scripts)
Support for issues that are not related to our products.
Creating patches for previous versions of our products.
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