SLA Goal Time Custom Field

Owned by Mert Karadagli
Last updated: Jul 28, 2016
2 min read

1. Select "SLA Goal Field" Custom Field from Advanced Tab of the Custom Fields Dialog

2. Select screen which field is added

3. Select configure field form Custom Field

4. Click "Edit Field Options" of the custom field

5. Edit Options of the custom field

OptionsDescription
SLA FieldSelect SLA field to show goal time for this field
Time Format

Select time format to list elapsed time

  • Default View ( hh:mm:ss )
  • Friendly View ( XXh XXm XXs )
  • Millisecond View ( XXXXXX msec )